Frequently asked questions
How fast is delivery?
Most top-ups apply within seconds. Gift card codes are emailed to you right after payment.
What payment methods do you accept?
PayPal and major debit/credit cards through our secure checkout.
I didn’t receive my code. What now?
Check your spam folder first, then contact support@reepal.com or chat with us in the ReePal app and we’ll sort it out.
Are digital products refundable?
Because top-ups and gift card codes are delivered instantly and cannot be reused, they are generally non-refundable once delivered. See our Terms for details.